We're Here For You
At Avtec Media Group LLC all systems are operational and we are fully staffed and available to support credit unions during these uncertain times.
All AVTEC employees are available to serve your needs and will be working remotely. As a digital agency, we are well positioned to support remote staff operations without any significant interruption to our daily business.
Your website and associated services are now more important than ever for vital member communications.
You can rest assured that we are prepared and ready to help you with any of your digital communications.
If you need COVID-19 alerts and messaging for your website, please submit a support ticket and we'll assist you as soon as possible. We encourage you to submit your tickets at your earliest convenience so we can schedule your requests.
If you are currently working on a project with us, we do not expect any impact on your project timeline. Please continue to work with your project manager for any project-related communication.
We encourage you to use your site alert feature to make messaging more prominent. If you need assistance, please submit a support ticket and we'll assist you as soon as possible.
For clients that host their site with AVTEC, there will be no interruption to hosting services and our service level agreement still applies.
We will use email and our support center to communicate anything vital.
Stay tuned for more information as we prepare our recommendations on how to effectively update your websites in the event of branch closures and draw more attention to digital services.